Privacy Policy

At Ganesha toys, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with our services.

By using our website or making a purchase, you agree to the practices outlined in this policy. If you do not agree with this policy, please refrain from using our website.

1. Information We Collect

We collect both personal and non-personal information when you visit our website, sign up for our newsletter, or make a purchase. This information is used to enhance your shopping experience and improve our services.

1.1 Personal Information

Personal information is data that can be used to identify you. This may include:

  • Name (First and Last)
  • Email address
  • Phone number
  • Shipping and Billing addresses
  • Payment information (credit/debit card details, and other payment information)
  • Account details (if you register an account on our website)

1.2 Non-Personal Information

Non-personal information is data that does not directly identify you but is useful for understanding website traffic and improving our user experience. This includes:

  • IP Address
  • Browser type and version
  • Device type (mobile, desktop, tablet)
  • Operating system
  • Pages you visit on our website
  • Referral source (how you found our website)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your visit to our site. Cookies are small files placed on your device that allow us to remember your preferences, track your browsing behavior, and enhance your experience. You can manage or disable cookies in your browser settings, but doing so may impact the functionality of some features on our website.

2. How We Use Your Information

We collect and use your personal data for the following purposes:

  • To Process Orders: We use your personal information to process and fulfill your orders, including payment, shipping, and customer support.
  • To Communicate with You: We may use your email address to send order confirmations, shipping updates, or respond to inquiries. If you've subscribed to our newsletter, we may also send promotional emails with special offers or new products.
  • To Improve Our Services: We use non-personal information and analytics tools to understand website usage patterns, improve our product offerings, and enhance the overall user experience.
  • For Legal Compliance: We may use your information to comply with applicable laws, respond to legal requests, and protect our legal rights.

3. How We Protect Your Information

We take your privacy seriously and implement reasonable security measures to safeguard your personal data.

  • Data Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive data, including payment details, during transmission.
  • Payment Security: All transactions are processed through secure third-party payment gateways (e.g., PayPal, Stripe) that comply with Payment Card Industry Data Security Standards (PCI DSS). We do not store your payment information on our servers.
  • Access Control: We limit access to personal information to employees and third-party service providers who need the information to perform their duties.

While we use industry-standard security practices, no method of data transmission or storage is 100% secure. As such, we cannot guarantee absolute protection against unauthorized access or data breaches.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

4.1 Service Providers

We may share your personal data with trusted third-party service providers who assist in operating our business, including:

  • Payment Processors: To process transactions securely.
  • Shipping Partners: To fulfill orders and deliver products to your address.
  • Email Marketing Services: To send newsletters or promotional emails (if you have subscribed).

These providers are obligated to keep your data confidential and are only permitted to use it for the services they provide.

4.2 Legal Requirements

We may disclose your personal information if required to do so by law, in response to legal requests, or to protect our rights, property, or safety, as well as the rights of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your personal data may be transferred as part of the transaction. We will notify you of any such transfer and offer you the option to opt out.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Update: You may access and update your personal information by logging into your account or contacting us directly.
  • Deletion: You can request the deletion of your personal data. However, certain data may be retained for legal or business reasons.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or newsletters at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
  • Data Portability: You have the right to request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at admin@ganeshatoys.com.

6. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete the information as soon as possible.

7. Third-Party Websites

Our website may contain links to third-party websites, such as social media platforms or external retailers. This Privacy Policy applies only to our website and does not cover the practices of third-party sites. We encourage you to review the privacy policies of any external websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: admin@ganeshatoys.com

Address: RR NO MCL3601, B M ROAD SHIVAPURA, MADDUR TOWN, Mandya, Karnataka, Pin: 571429