Shipping Policy

At Ganesha Toys, we strive to deliver your orders promptly and safely. This policy outlines our shipping procedures and what you can expect when ordering from us.

Shipping Locations

We offer shipping to locations specified on our website. Shipping availability may vary based on your location and the products ordered.

Shipping Fees

Shipping fees are calculated based on your delivery location, shipping method, and the size and weight of your order. The exact shipping cost will be displayed at checkout before payment.

Processing Time

We strive to process all orders within 1-2 business days after receiving your order confirmation. During peak seasons or promotional periods, processing times may be slightly longer.

Delivery Time

The estimated delivery time depends on your location and the shipping method selected:

  • Standard Shipping: 3-7 business days (within India)
  • Express Shipping: 1-3 business days (within India)
  • International Shipping: 7-21 business days (varies by destination)

Please note that these are estimated delivery times and may vary due to factors beyond our control, such as customs clearance, weather conditions, or local delivery services.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email with tracking information. You can track your order using the provided tracking number on our website or the carrier's website.

International Shipping

For international orders, please be aware that:

  • Customs duties and taxes may apply depending on your country's regulations
  • You are responsible for any customs fees or import taxes
  • Delivery times may be longer due to customs clearance processes
  • Some products may not be available for international shipping due to restrictions

Shipping Issues

If you encounter any issues with your shipment, such as delays, damaged packaging, or missing items, please contact our customer service team at admin@ganeshatoys.com within 48 hours of receiving your order.

For information about returns and exchanges, please refer to our Return & Refund Policy.

Last Updated: April 2, 2025